For small and medium businesses, having a website or e-commerce app is not always practical. That’s where WhatsApp Catalog comes in.
It transforms WhatsApp into a mini online shop, where customers can browse, enquire, and order without leaving the app.
👉 In this blog, NetSoftwares shares a beginner-friendly step-by-step guide on how to use WhatsApp Catalog?
🔹 Steps to Use WhatsApp Catalog
1. Install WhatsApp Business App
- Download WhatsApp Business from Play Store/App Store.
- Verify your business phone number.
- Fill in business details → Name, Bio, Email, Website, Working Hours.
2. Build Your Catalog
- Navigate to Business Tools → Catalog.
- Add your first product/service with:
- HD image
- Name & Price
- Short description
- Optional purchase link
👉 Best Practice: Keep descriptions short and highlight benefits, not just features.
3. Share Products Easily
- Share single products inside chats.
- Share catalog link in Facebook/Instagram ads, email signatures, and QR codes.
- Customers can access everything instantly.
4. Simplify Order Handling
- Customers can add items to cart and send order inquiries.
- You can reply instantly and confirm orders.
- With NetSoftwares API integration, order data can sync directly into CRM.
5. Boost Sales with Ads
- Connect your catalog to Meta Ads.
- Run ads → Customers land on your catalog.
- Track conversions easily with analytics integration.
🔹 NetSoftwares Pro Tips 💡
- Use auto-responses (WhatsApp API) to speed up customer queries.
- Regularly update inventory to avoid customer disappointment.
- Promote your catalog through QR codes on flyers, packaging, and stores.
🔹 Conclusion
WhatsApp Catalog is a game-changer for businesses in 2025.
It helps you showcase products, capture leads, and close deals directly on WhatsApp.
📞 Call us: +91 9250801188
📧 Mail us: support@netsoftwares.com
🌐 Visit: https://netsoftwares.com/
🚀 NetSoftwares – Helping Businesses Scale with WhatsApp API, Catalog & CRM Automation.
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